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The Product:
Jan Setu is our internationally-acclaimed, award-winning, e-Governance solution
for district-level service delivery to citizens.
Jan Setu offers citizens convenient and predictable service delivery, often at their
doorsteps. It is moving towards online and paperless operations, so that citizens
do not even need to visit government offices for their work. Jan Setu reduces
the processing time of applications, and cuts costs to a fraction for citizens.
In addition, it creates transparency, with ability to trace the exact table where
a specific document or application lies.
Work Flow Model:

Technology Tapped:
- GSM-based SMS for alerts & daily reports to officers, and notifications upon completion
to citizens.
- Intreactive Vice Response System(IVRS) for applicants to track
status of their applications.
- Barcode and Smart Embedded Devices to track the
progress of applications as they are processes from table to table.
- Fingerprint
biometrics to identify pre-registered citizens to reuse previously-submitted documents
and entered data.
- Computerized Token System to minimize wait time.
- Website
for place-independent service delivery and tracking.
Accolades:
- Selection of Ahmedabad and Gandhinagar centers among the model six e-Districts of
India by consultants to the Govt. of India, from Intel, Wipro, 3i Infotech, PriceWaterhouseCoopers,
TCIL
- Stockholm Challenge award for public administration to Gandhinagar Jan
Seva Kendra
- State-level nomination of Gandhinagr center for the Prime Minister's
Award
- DataQuest e-Governance Champion Award for the Gandhinagar center
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Microsoft SQL Server case study on the Porbandar implementation of Jan Setu
Jan Setu in operation at Jan Seva Kendra,
Gandhinagar District
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Village Camp: Reaching out to remote areas
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To know more about Jan Setu, please visit Jan Setu website or visit
a Jan Seva Kendra near you or write to us at jansetu@peachcomp.com
Click here to download the product brochure.
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