The Product:

Jan Setu is our internationally-acclaimed, award-winning, e-Governance solution for district-level service delivery to citizens.

Jan Setu offers citizens convenient and predictable service delivery, often at their doorsteps.  It is moving towards online and paperless operations, so that citizens do not even need to visit government offices for their work.  Jan Setu reduces the processing time of applications, and cuts costs to a fraction for citizens.  In addition, it creates transparency, with ability to trace the exact table where a specific document or application lies.

Work Flow Model:

• GSM-based SMS for alerts & daily reports to officers, and notifications upon completion to citizens.
• Intreactive Vice Response System(IVRS) for applicants to track status of their applications.
• Barcode and Smart Embedded Devices to track the progress of applications as they are processes from table to table.
• Fingerprint biometrics to identify pre-registered citizens to reuse previously-submitted documents and entered data.
• Computerized Token System to minimize wait time.
• Website for place-independent service delivery and tracking.

Accolades:

• Selection of Ahmedabad and Gandhinagar centers among the model six e-Districts of India by consultants to the Govt. of India, from Intel, Wipro, 3i Infotech, PriceWaterhouseCoopers, TCIL
• Stockholm Challenge award for public administration to Gandhinagar Jan Seva Kendra
• State-level nomination of Gandhinagr center for the Prime Minister's Award
• DataQuest e-Governance Champion Award for the Gandhinagar center
• Microsoft SQL Server case study on the Porbandar implementation of Jan Setu

Jan Setu in operation at Jan Seva Kendra, Gandhinagar District

Village Camp: Reaching out to remote areas

To know more about Jan Setu, please visit Jan Setu website or visit a Jan Seva Kendra near you or write to us at jansetu@peachcomp.com